What are the differences between the Regular, Preferred, and Deluxe options?

The Regular size is closest to the image on our website. More flowers, fillers and/or foliage will be delivered by the florist if the Preferred or Deluxe sizes are ordered. Florists will always deliver to the value that has been ordered.

Why is the recipient’s local phone number required when placing an order?

The recipient’s local phone number is required as our florists may sometimes call the recipient in advance before the delivery takes place. This will ensure that the flowers will be delivered to the intended recipient securely. Your order may be delayed if you do not provide the recipient’s contact number in the order form.

Can I place an order by phone?

Our staff at Mondial Flowers are only able to accept online orders done through our website. You will need to fill in all the order and delivery details on the order form when you proceed to checkout, and you will be able to pay for your order securely using your credit/debit card or PayPal.

Can flowers be delivered to a PO Box?

Our florists cannot deliver to PO Boxes. We will need a complete physical address where the florist can hand-deliver the flowers.

How can I place an order from your website?

Start by choosing the delivery country and the currency you wish to pay in. Browse our website and find the product you wish to send to your loved one. Choose the size, the delivery date and any optional add-ons, then proceed to checkout. Fill in the order form (make sure you fill in all fields marked as required), choose the payment method and proceed to the payment page. After payment is successful, you will be redirected to an order complete page on our website and you will receive an email with a copy of the order receipt.

How can I include funeral details in the order form?

Please provide all the necessary funeral details in the Instructions box on the order form. If the order is going to a funeral home, crematorium or church, please write the name of the deceased in the recipient name and surname fields. The funeral date and time should be provided in the Instructions box.

How can I pay for the flowers?

In order to complete your order after you have filled in all the order details in the order form, you will need to choose one of the payment methods available and then you will be redirected to a secure payment page where you will fill in your payment details to complete your purchase. The payment methods available to choose from are Visa, Mastercard, American Express or PayPal. We do not accept any other forms of payment.

Is the vase included with the flowers?

Unless stated otherwise in the product description, the vase is not included with the flowers. If a vase is required, this must be ordered separately as an add-on. The vase, along with any other optional add-ons, can be selected from the product page.

Can I add a vase to my order after I have already paid for the flowers?

We cannot guarantee that we will be able to add a vase to your order if the order is already processed. If the order is for same day or next day delivery, we do not accept any requests to add any add-ons to the order as there will not be enough time for the florist to add the add-on to the order. If you wish to request a vase or any other add-on to be added, please send us an email and we will send you a payment link. Payments must be received at least 2 working days before the delivery date.

What happens if I don’t receive an order receipt by email?

Please check your spam/junk folder. If you still cannot find the order receipt, then it could be that there was a spelling error when inputting your email address, or your email server has blocked incoming emails from info@mondialflowers.com. If this is the case, please contact us by email and we will be happy to confirm your order and forward you a copy of the order receipt.

How can I track my order?

We are unable to offer a tracking service, since all our orders are hand-delivered by a local florist and not by trackable courier or post. Since we have a network of international florists, all local florists personally hand-arrange and deliver the flowers in order to guarantee freshness of flowers upon delivery.

Can we communicate directly with the local florist executing the order?

Since we have a network of worldwide florists, we are unable to provide contacts of the local florist who is executing your order. Should you have any queries regarding your order, please contact us by email and we will investigate the query with our partners in the delivery country.

How can I contact your customer service department?

We can be easily reached by email on info@mondialflowers.com or by filling in the contact form on the Contact Us page. You can also find our Facebook page and contact us on Messenger. We do not have telephone contact, but we are highly responsive by email during our customer service hours.

What are your customer service hours?

Our customer service department is open from 08:00 to 17:00 Monday - Friday and 08:00 to 12:00 on Saturdays. We are closed on Sundays, Christmas Day and New Year’s Day. You can contact us by email at any time you wish and one of our staff members will reply to your query during office hours.

I need to cancel my order. How do I do this?

Cancellation requests when the delivery is no longer needed by the customer are accepted by Mondial Flowers by latest 1 working day before the delivery date during office hours. Cancellation requests are to be sent by email with a clear indication of the order reference and the reason for cancelling. If the request for cancellation is received less than 24 hours before the start of the partner’s working day in the delivery country, we are not able to guarantee the cancellation. For same day orders, we cannot guarantee cancellation of your order, but we will accept requests for cancellation within 30 minutes from order placement. Any cancellation requests received outside the stipulated time-frames above will still be processed and requested to our international partners, but we cannot guarantee any refunds if the order is already prepared by the florist.

How can I change the delivery details or the card message?

If you need to make any changes to your order, such as amendment of the delivery address, phone number or the card message, please contact us by email with your order reference and the changes you wish to make to your order by 1 working day before the delivery date or within 30 minutes from your order placement if the order is for same day delivery. We cannot guarantee that amendments can be made to your order if we receive your requests outside the stipulated time-frames above.

I need flowers to be delivered at a specific time. How can I ensure this happens?

Unfortunately, our florists cannot guarantee any specific delivery times. They can guarantee that the flowers will be delivered on the delivery date requested in the order. Any requests for the florist to deliver at a specific time can be made with us, and we will forward the request to our partners in the delivery country. However, this cannot always be guaranteed as it depends on the workload of the florist. No requests for a specific delivery time will be accepted for Christmas, Mother’s Day and Valentine’s Day orders.

What happens if the recipient refuses the flowers delivered?

As soon as the local florist will inform us that the recipient refused the flowers, we will immediately inform the sender about this matter. However, since the local florist executed the order as requested, we will be unable to issue a refund of the order.

What happens if there is no one at home when the delivery is attempted?

The florist will try and call the recipient to arrange delivery. If the delivery is attempted to the recipient’s address and the recipient is not contactable by phone, the florist will leave a calling card at the delivery address. Refunds cannot be issued if the florist has attempted delivery.

My order was not delivered. What happens now?

If you have checked with the recipient and can confirm that the delivery was not attempted and no contact was made with the recipient by the florist, please send us an email and we will investigate your non-delivery complaint with our partners in the delivery country. If the order was not delivered, we will offer the customer two options; either deliver the flowers as soon as possible, or a refund of the order.

How long does it take for a refund to be processed?

Upon receiving a confirmation from Mondial Flowers that your order has been cancelled and will be refunded, please always allow 3-5 working days for the refund to be processed back to your account, as per bank procedures.

My order has been cancelled due to no coverage. What does this mean?

This means that after we processed the order, it was found out that we do not have a florist who can deliver to the address stated on the order. As soon as our international partners inform us that there is no coverage in the area, we immediately inform the customer and issue a refund. Unfortunately, there is no way for us to know prior to the order being processed when the order needs to be cancelled due to no coverage. Since our network is international and orders are executed by local florists, we do not have a postcode checker on our website.

Flowers Delivered By Hand Anywhere Worldwide!

Frequently Asked Questions (FAQs) - Mondial Flowers

Get answers to any questions you may have about our service. If you cannot find the question and answer you’re looking for below, please feel free to contact us and we will answer your query as soon as possible.

What are the differences between the Regular, Preferred, and Deluxe options?

The Regular size is closest to the image on our website. More flowers, fillers and/or foliage will be delivered by the florist if the Preferred or Deluxe sizes are ordered. Florists will always deliver to the value that has been ordered.
Why is the recipient’s local phone number required when placing an order?

The recipient’s local phone number is required as our florists may sometimes call the recipient in advance before the delivery takes place. This will ensure that the flowers will be delivered to the intended recipient securely. Your order may be delayed if you do not provide the recipient’s contact number in the order form.
Can I place an order by phone?

Our staff at Mondial Flowers are only able to accept online orders done through our website. You will need to fill in all the order and delivery details on the order form when you proceed to checkout, and you will be able to pay for your order securely using your credit/debit card or PayPal.
Can flowers be delivered to a PO Box?

Our florists cannot deliver to PO Boxes. We will need a complete physical address where the florist can hand-deliver the flowers.
How can I place an order from your website?

Start by choosing the delivery country and the currency you wish to pay in. Browse our website and find the product you wish to send to your loved one. Choose the size, the delivery date and any optional add-ons, then proceed to checkout. Fill in the order form (make sure you fill in all fields marked as required), choose the payment method and proceed to the payment page. After payment is successful, you will be redirected to an order complete page on our website and you will receive an email with a copy of the order receipt.
How can I include funeral details in the order form?

Please provide all the necessary funeral details in the Instructions box on the order form. If the order is going to a funeral home, crematorium or church, please write the name of the deceased in the recipient name and surname fields. The funeral date and time should be provided in the Instructions box.
How can I pay for the flowers?

In order to complete your order after you have filled in all the order details in the order form, you will need to choose one of the payment methods available and then you will be redirected to a secure payment page where you will fill in your payment details to complete your purchase. The payment methods available to choose from are Visa, Mastercard, American Express or PayPal. We do not accept any other forms of payment.
Is the vase included with the flowers?

Unless stated otherwise in the product description, the vase is not included with the flowers. If a vase is required, this must be ordered separately as an add-on. The vase, along with any other optional add-ons, can be selected from the product page.
Can I add a vase to my order after I have already paid for the flowers?

We cannot guarantee that we will be able to add a vase to your order if the order is already processed. If the order is for same day or next day delivery, we do not accept any requests to add any add-ons to the order as there will not be enough time for the florist to add the add-on to the order. If you wish to request a vase or any other add-on to be added, please send us an email and we will send you a payment link. Payments must be received at least 2 working days before the delivery date.
What happens if I don’t receive an order receipt by email?

Please check your spam/junk folder. If you still cannot find the order receipt, then it could be that there was a spelling error when inputting your email address, or your email server has blocked incoming emails from info@mondialflowers.com. If this is the case, please contact us by email and we will be happy to confirm your order and forward you a copy of the order receipt.
How can I track my order?

We are unable to offer a tracking service, since all our orders are hand-delivered by a local florist and not by trackable courier or post. Since we have a network of international florists, all local florists personally hand-arrange and deliver the flowers in order to guarantee freshness of flowers upon delivery.
Can we communicate directly with the local florist executing the order?

Since we have a network of worldwide florists, we are unable to provide contacts of the local florist who is executing your order. Should you have any queries regarding your order, please contact us by email and we will investigate the query with our partners in the delivery country.
How can I contact your customer service department?

We can be easily reached by email on info@mondialflowers.com or by filling in the contact form on the Contact Us page. You can also find our Facebook page and contact us on Messenger. We do not have telephone contact, but we are highly responsive by email during our customer service hours.
What are your customer service hours?

Our customer service department is open from 08:00 to 17:00 Monday - Friday and 08:00 to 12:00 on Saturdays. We are closed on Sundays, Christmas Day and New Year’s Day. You can contact us by email at any time you wish and one of our staff members will reply to your query during office hours.
I need to cancel my order. How do I do this?

Cancellation requests when the delivery is no longer needed by the customer are accepted by Mondial Flowers by latest 1 working day before the delivery date during office hours. Cancellation requests are to be sent by email with a clear indication of the order reference and the reason for cancelling. If the request for cancellation is received less than 24 hours before the start of the partner’s working day in the delivery country, we are not able to guarantee the cancellation. For same day orders, we cannot guarantee cancellation of your order, but we will accept requests for cancellation within 30 minutes from order placement. Any cancellation requests received outside the stipulated time-frames above will still be processed and requested to our international partners, but we cannot guarantee any refunds if the order is already prepared by the florist.
How can I change the delivery details or the card message?

If you need to make any changes to your order, such as amendment of the delivery address, phone number or the card message, please contact us by email with your order reference and the changes you wish to make to your order by 1 working day before the delivery date or within 30 minutes from your order placement if the order is for same day delivery. We cannot guarantee that amendments can be made to your order if we receive your requests outside the stipulated time-frames above.
I need flowers to be delivered at a specific time. How can I ensure this happens?

Unfortunately, our florists cannot guarantee any specific delivery times. They can guarantee that the flowers will be delivered on the delivery date requested in the order. Any requests for the florist to deliver at a specific time can be made with us, and we will forward the request to our partners in the delivery country. However, this cannot always be guaranteed as it depends on the workload of the florist. No requests for a specific delivery time will be accepted for Christmas, Mother’s Day and Valentine’s Day orders.
What happens if the recipient refuses the flowers delivered?

As soon as the local florist will inform us that the recipient refused the flowers, we will immediately inform the sender about this matter. However, since the local florist executed the order as requested, we will be unable to issue a refund of the order.
What happens if there is no one at home when the delivery is attempted?

The florist will try and call the recipient to arrange delivery. If the delivery is attempted to the recipient’s address and the recipient is not contactable by phone, the florist will leave a calling card at the delivery address. Refunds cannot be issued if the florist has attempted delivery.
My order was not delivered. What happens now?

If you have checked with the recipient and can confirm that the delivery was not attempted and no contact was made with the recipient by the florist, please send us an email and we will investigate your non-delivery complaint with our partners in the delivery country. If the order was not delivered, we will offer the customer two options; either deliver the flowers as soon as possible, or a refund of the order.
How long does it take for a refund to be processed?

Upon receiving a confirmation from Mondial Flowers that your order has been cancelled and will be refunded, please always allow 3-5 working days for the refund to be processed back to your account, as per bank procedures.
My order has been cancelled due to no coverage. What does this mean?

This means that after we processed the order, it was found out that we do not have a florist who can deliver to the address stated on the order. As soon as our international partners inform us that there is no coverage in the area, we immediately inform the customer and issue a refund. Unfortunately, there is no way for us to know prior to the order being processed when the order needs to be cancelled due to no coverage. Since our network is international and orders are executed by local florists, we do not have a postcode checker on our website.

Flower Delivery in Italy by Local Florists - Mondial Flowers

International Flower Delivery in Italy with Mondial Flowers

Mondial Flowers is the solution for you if you wish to send flowers easily and comfortably online! We offer a wide range of fresh flowers which are suitable for any occasion. You can have them delivered to your loved one living in Italy via our network of local florists!

Rest assured that flowers are the ideal gift to send to your friends or relatives, whatever the occasion. On our website, you can find all flowers guaranteed at reasonable prices!

Flowers to Italy Online

Easily order flowers through our website, with a huge range of flower gifts to choose from. As an online flower shop, our worldwide customers can shop for flowers without leaving the comfort of their home.

Browse for the floral gift you would like to send on our online Italy flower shop. Proceed with purchasing an order for delivery throughout Italy or worldwide.

Order Flowers Online to Italy

How can we best summarize our service? It's allowing customers to order flowers online to Italy and worldwide through Mondial Flowers that makes us shine! In a few quick easy steps, detailed further below, you can tick off one task you've had on your to-do list. You won't believe how simple the procedure of ordering flowers online is.

Don't shy away from sending flowers whenever there is an occasion coming up because of the distance that separates you from your loved ones. Go ahead and choose Mondial Flowers to order flowers online from, and let us deliver flowers for you.

This is what happens whenever someone places an order online via Mondial Flowers:

Our network of local florists in Italy hand-arrange seasonal fresh and colourful flowers.
Delivery of flowers to your loved ones' doorstep.
Our florists deliver flowers by hand to ensure high-quality and freshness of flowers.

With Mondial Flowers 7-day freshness guaranteed! We want the absolute best for our customers. This is why any Italian florist working with our network has years of experience in the industry.

Can I Send Flowers to Someone in Italy?

The easiest way to surprise someone is by sending a flower gift. This means that you can send flowers to Italy even if you are not located in the country, such as from UK or USA.

Moreover, you do not have to worry at all about the quality of the flowers. We guarantee the very best fresh flowers in terms of quality. Experienced, professional local florists will handle and take care of all orders.

How Can I Send Flowers to Italy from USA?

If you are in the USA and you need to send flowers miles away, Mondial Flowers can help you achieve this. It's truly magnificent how easily our worldwide network can guarantee sending flowers to Italy from the US. Place your order on our website within minutes, and then we will process the order through to our partners in Italy. Ultimately, the nearest local florist will deliver the flowers to the recipient’s address - so quick and easy!

How Can I Send Flowers to Italy from UK?

Looking to send flowers from UK to Italy? Simply choose the flowers you would like to send, and leave the rest to the capable local florist network in the delivery country. We assure you that our payment process is completely secure and seamless.

How to Send Flowers from Australia to Italy?

Are you situated in Australia but have family and friends in Italy? The best way for you to reach them with a floral gift is to send flowers to Italy from Australia. Using Mondial Flowers, you are able to place an order online no matter your location. If you are in Australia, choose Italy as the delivery country and proceed with buying flowers online.

How to Send Flowers to Italy

If you’re looking for a step-by-step guide on how to send flowers to Italy online, then you are at the right place. It couldn’t be easier to get your order delivered to your loved ones with Mondial Flowers. Simply follow these steps:

Choose the occasion or category you would like to browse
Select the product you would like to send
Choose the size and the delivery date
You can also select any add-ons if you wish (optional)
Click the ‘Continue to Checkout’ button
Fill in the form, which requires both the recipient and the billing details
Select your preferred payment method
Fill in your card details in the next page, which is 100% secure
Submit your card payment and you will be redirected to an order confirmation page!

Can I Get Flowers Delivered in Italy?

Yes, you can get flowers delivered in Italy with Mondial Flowers. We offer a wide range of floral arrangements and gift options to choose from. This is in addition to next day or even same day flower delivery in Italy.

Our expert florists create beautiful arrangements using only the freshest and highest-quality flowers. This way, they ensure your loved ones receive stunning and long-lasting blooms.

The way our service works is that Mondial Flowers will process your order. But you can be sure that the order is actually delivered by a member florist in Italy. You don’t have to worry about quality or freshness, as the flowers leave straight from a local florist shop.

How Can I Get Same Day Flower Delivery in Italy?

We offer same day flower delivery throughout Italy and many other countries we service through Mondial Flowers. For Italy, as well as most other countries, the cut-off time for same day delivery is 13:00 CET. Order before this time if your intention is to send flowers to Italy same day to your loved ones. Ordering later than 13:00 is possible, but the next guaranteed delivery date is the following day.

Italy Flower Delivery Service

Flower deliveries in Italy can be done for any occasion, be it Valentine's, new baby, anniversary, Christmas, funerals, and others! Floral deliveries are made six days a week from Monday to Saturday from early morning until afternoon.

It's important for a company to have an online platform to make it easy for customers to buy flowers online. Having this helps Mondial Flowers compete for the best flower delivery in Italy.

It's just so easy to send flowers to Italy online with our website. Mondial Flowers is always here for you, being open and available 24/7. We make sure that local florists from our network guarantee flower delivery in Italy.

Flower Shop Italy

For delivery from a local flower shop in Italy, then ordering online from Mondial Flowers is simply ideal!

We don’t ship flowers from anywhere or get them delivered in a box. No - what we do is we coordinate delivery to the nearest florist member in our network. This way, we guarantee a delivery service directly from a local flower shop, in whichever town or city your loved ones are.

How amazing is that; we are so lucky to work with a network of florists and flower shops in Italy completely dedicated to connecting people from across the world with fresh flowers!

Send Funeral Flowers to Italy

We are here for you not just in times of joy, but also in times of sorrow. The kind of flowers we have for funeral delivery in Italy include white chrysanthemums, white carnations, a combination of yellow and white flowers, and more.

Sending funeral flowers to Italy may not be the most enjoyable experience, but it is a necessity. We provide a huge selection of all kinds of funeral arrangements for delivery in Italy, such as sprays, sheaves and wreaths.

What Flowers to Send to a Funeral in Italy?

In Italy, it is traditional to send white flowers to a funeral as a symbol of respect and mourning. Some popular options include white lilies, white roses, and white chrysanthemums.

It is important to note that in Italy, chrysanthemums are also commonly associated with funerals. Therefore, it is best to avoid sending them for other occasions. Our expert florists can help you choose the perfect floral arrangement to honor the memory of your loved one. So do not hesitate to contact us if you need a second opinion regarding what flowers to send.

How Do I Send Flowers to a Funeral in Italy?

If you need to send flowers to a funeral in Italy, then follow the steps below:

Browse our funeral flowers section.
Choose the funeral bouquet or arrangement you would like to send.
Choose the delivery date and proceed to checkout.
Under Recipient Information you should write the name of the deceased and the location of the funeral.
In the Instructions box, write the date and time of the funeral. Please also write any additional information that will help the florist deliver the flowers in time for the funeral.

Sympathy Flowers to Italy

In addition to funeral arrangements that are delivered to the funeral ceremony at the church, we can also provide bouquets and baskets as sympathy flowers to Italy. These will be delivered to the relatives' home address.

Flowers to Italy for Major Occasions

Flowers complement major occasions very well. It's why Mondial Flowers offers a vast selection of stunning flowers for occasions like Christmas, Mother's Day, Valentine's Day, and other major events in Italy!

We can deliver anywhere in Italy. Do you need flower delivery in Florence, flower delivery in Milan or flower delivery in Sorrento? We have got you covered! Needless to say, we offer flower delivery in Rome, Italy right in the heart of the nation's capital.

Also, one can add extra items to the floral bouquet such as a box of chocolates, a teddy bear, or a balloon! You will surely make your floral gift even more meaningful when delivered to your dearest one!

Plant Delivery in Italy

Let us take care of your order, no matter what it may entail. You can order plant delivery Italy. Browse our collection of flowering and green plants, plant baskets and arrangements, to find the ideal gift you have been looking for.

Seasonal plants available for any occasion. This is the beauty of having a local florist in Italy ensuring delivery!

Send Valentine's Day Flowers to Italy

A dozen red roses for delivery in Italy is guaranteed. Send a bouquet of roses from our wide selection, or dazzling romantic assortments to surprise your loved ones. We have romantic flowers available for Valentine's Day. Simply send Valentine flowers to Italy from Mondial Flowers!

Mother's Day Flowers to Italy

As Mother's Day approaches, you will need to buy flowers online for Mother's Day in Italy. Send flowers via Mondial Flowers to surprise your mom with amazing fresh floral bouquets. Lovely spring flowers for Mother's Day guaranteed.

Christmas Flowers and Plants to Italy

We know how important it is to pass on your heartfelt wishes during the festive season. Simply buy and order online for Christmas flower delivery in Italy. We have poinsettias, Christmas centerpieces, arrangements, baskets and plants in Italy for delivery this Christmastime.

For a timely delivery service by our skilled florists in Italy, order flowers between 2-3 days beforehand.

For other occasions during the year, you can benefit from same day flower delivery in Italy. Order before 3pm for flowers delivered on the same day!

Rest assured that Mondial Flowers has got you covered!

What are the most popular flowers in Italy?

There are several flowers available in local flower shops in Italy with cultural significance. For instance, carnations in Italy are used for funerals while lilies are used in various religious celebrations. Here are a few flowers which are very popular in Italy and which you can find in our selection of bouquets at Mondial Flowers:

Roses: The popularity of roses across the world has not diminished over the years. On the contrary, the red rose remains the most popular flower for Valentine's Day. Two of the most popular rose bouquets on Mondial Flowers are the Romantic Roses to Italy and the 18 Kisses bouquet. But there are various other rose bouquets to choose from.
Lilies: White lilies in Italy are associated with the Virgin Mary. They are abundant in most religious rituals and festivities. White lilies are also used for sympathy and funeral. Colourful shades of lilies are also very popular; used for joyous occasions such as a birthday or congratulations.
Mimosa: The bright yellow mimosa flower is a popular gift for Women's Day in Italy. These early spring flowers represent rays of sunshine, associated with 8th March. Through Mondial Flowers, you can send Mimosa Flowers to Italy for delivery on Women's Day.
Sunflowers: These flowers love to grow in the warm sunshine of the Mediterranean climate. They are a typical summer flower in Italy. Florists love to incorporate them in bouquets during this period, such as in our Blooming Summer bouquet, amongst others.

The diverse landscape of Italy is conducive to the growth of an incredible range of fresh flowers and plants. Browse our website for a full selection of flowers available through Mondial Flowers!

What is the national flower of Italy?

The national flower of Italy is the White Lily, also referred to as the Madonna Lily. It symbolizes virtue and purity and is associated with the Virgin Mary.