Flowers Delivered By Hand Anywhere Worldwide!

Frequently Asked Questions (FAQs) - Mondial Flowers

Get answers to any questions you may have about our service. If you cannot find the question and answer you’re looking for below, please feel free to contact us and we will answer your query as soon as possible.

  • What are the differences between the Regular, Preferred, and Deluxe options?

    The Regular size is closest to the image on our website. More flowers, fillers and/or foliage will be delivered by the florist if the Preferred or Deluxe sizes are ordered. Florists will always deliver to the value that has been ordered.
  • Why is the recipient’s local phone number required when placing an order?

    The recipient’s local phone number is required as our florists may sometimes call the recipient in advance before the delivery takes place. This will ensure that the flowers will be delivered to the intended recipient securely. Your order may be delayed if you do not provide the recipient’s contact number in the order form.
  • Can I place an order by phone?

    Our staff at Mondial Flowers are only able to accept online orders done through our website. You will need to fill in all the order and delivery details on the order form when you proceed to checkout, and you will be able to pay for your order securely using your credit/debit card or PayPal.
  • Can flowers be delivered to a PO Box?

    Our florists cannot deliver to PO Boxes. We will need a complete physical address where the florist can hand-deliver the flowers.
  • How can I place an order from your website?

    Start by choosing the delivery country and the currency you wish to pay in. Browse our website and find the product you wish to send to your loved one. Choose the size, the delivery date and any optional add-ons, then proceed to checkout. Fill in the order form (make sure you fill in all fields marked as required), choose the payment method and proceed to the payment page. After payment is successful, you will be redirected to an order complete page on our website and you will receive an email with a copy of the order receipt.
  • How can I include funeral details in the order form?

    Please provide all the necessary funeral details in the Instructions box on the order form. If the order is going to a funeral home, crematorium or church, please write the name of the deceased in the recipient name and surname fields. The funeral date and time should be provided in the Instructions box.
  • How can I pay for the flowers?

    In order to complete your order after you have filled in all the order details in the order form, you will need to choose one of the payment methods available and then you will be redirected to a secure payment page where you will fill in your payment details to complete your purchase. The payment methods available to choose from are Visa, Mastercard, American Express or PayPal. We do not accept any other forms of payment.
  • Is the vase included with the flowers?

    Unless stated otherwise in the product description, the vase is not included with the flowers. If a vase is required, this must be ordered separately as an add-on. The vase, along with any other optional add-ons, can be selected from the product page.
  • Can I add a vase to my order after I have already paid for the flowers?

    We cannot guarantee that we will be able to add a vase to your order if the order is already processed. If the order is for same day or next day delivery, we do not accept any requests to add any add-ons to the order as there will not be enough time for the florist to add the add-on to the order. If you wish to request a vase or any other add-on to be added, please send us an email and we will send you a payment link. Payments must be received at least 2 working days before the delivery date.
  • What happens if I don’t receive an order receipt by email?

    Please check your spam/junk folder. If you still cannot find the order receipt, then it could be that there was a spelling error when inputting your email address, or your email server has blocked incoming emails from info@mondialflowers.com. If this is the case, please contact us by email and we will be happy to confirm your order and forward you a copy of the order receipt.
  • How can I track my order?

    We are unable to offer a tracking service, since all our orders are hand-delivered by a local florist and not by trackable courier or post. Since we have a network of international florists, all local florists personally hand-arrange and deliver the flowers in order to guarantee freshness of flowers upon delivery.
  • Can we communicate directly with the local florist executing the order?

    Since we have a network of worldwide florists, we are unable to provide contacts of the local florist who is executing your order. Should you have any queries regarding your order, please contact us by email and we will investigate the query with our partners in the delivery country.
  • How can I contact your customer service department?

    We can be easily reached by email on info@mondialflowers.com or by filling in the contact form on the Contact Us page. You can also find our Facebook page and contact us on Messenger. We do not have telephone contact, but we are highly responsive by email during our customer service hours.
  • What are your customer service hours?

    Our customer service department is open from 08:00 to 17:00 Monday - Friday and 08:00 to 12:00 on Saturdays. We are closed on Sundays, Christmas Day and New Year’s Day. You can contact us by email at any time you wish and one of our staff members will reply to your query during office hours.
  • I need to cancel my order. How do I do this?

    Cancellation requests when the delivery is no longer needed by the customer are accepted by Mondial Flowers by latest 1 working day before the delivery date during office hours. Cancellation requests are to be sent by email with a clear indication of the order reference and the reason for cancelling. If the request for cancellation is received less than 24 hours before the start of the partner’s working day in the delivery country, we are not able to guarantee the cancellation. For same day orders, we cannot guarantee cancellation of your order, but we will accept requests for cancellation within 30 minutes from order placement. Any cancellation requests received outside the stipulated time-frames above will still be processed and requested to our international partners, but we cannot guarantee any refunds if the order is already prepared by the florist.
  • How can I change the delivery details or the card message?

    If you need to make any changes to your order, such as amendment of the delivery address, phone number or the card message, please contact us by email with your order reference and the changes you wish to make to your order by 1 working day before the delivery date or within 30 minutes from your order placement if the order is for same day delivery. We cannot guarantee that amendments can be made to your order if we receive your requests outside the stipulated time-frames above.
  • I need flowers to be delivered at a specific time. How can I ensure this happens?

    Unfortunately, our florists cannot guarantee any specific delivery times. They can guarantee that the flowers will be delivered on the delivery date requested in the order. Any requests for the florist to deliver at a specific time can be made with us, and we will forward the request to our partners in the delivery country. However, this cannot always be guaranteed as it depends on the workload of the florist. No requests for a specific delivery time will be accepted for Christmas, Mother’s Day and Valentine’s Day orders.
  • What happens if the recipient refuses the flowers delivered?

    As soon as the local florist will inform us that the recipient refused the flowers, we will immediately inform the sender about this matter. However, since the local florist executed the order as requested, we will be unable to issue a refund of the order.
  • What happens if there is no one at home when the delivery is attempted?

    The florist will try and call the recipient to arrange delivery. If the delivery is attempted to the recipient’s address and the recipient is not contactable by phone, the florist will leave a calling card at the delivery address. Refunds cannot be issued if the florist has attempted delivery.
  • My order was not delivered. What happens now?

    If you have checked with the recipient and can confirm that the delivery was not attempted and no contact was made with the recipient by the florist, please send us an email and we will investigate your non-delivery complaint with our partners in the delivery country. If the order was not delivered, we will offer the customer two options; either deliver the flowers as soon as possible, or a refund of the order.
  • How long does it take for a refund to be processed?

    Upon receiving a confirmation from Mondial Flowers that your order has been cancelled and will be refunded, please always allow 3-5 working days for the refund to be processed back to your account, as per bank procedures.
  • My order has been cancelled due to no coverage. What does this mean?

    This means that after we processed the order, it was found out that we do not have a florist who can deliver to the address stated on the order. As soon as our international partners inform us that there is no coverage in the area, we immediately inform the customer and issue a refund. Unfortunately, there is no way for us to know prior to the order being processed when the order needs to be cancelled due to no coverage. Since our network is international and orders are executed by local florists, we do not have a postcode checker on our website.

Australia Flower Delivery - Send Flowers to Australia

Flowers to Australia

Welcome to Mondial Flowers to Australia! Our reputable company is home to various flower bouquets, arrangements and plants, which you can choose from to send to your loved ones residing in the beautiful country of Australia. Wherever you are situated in the world, you can be sure to have flowers delivered to your special someone in no time. With this website, you will be able to send flowers to Australia from NZ, USA, UK or wherever it is you are located! The world is your oyster, so start making use of our international flower sending service today!

Fresh Australia Flower Delivery

Mondial Flowers is an online florist company which is bent of delivering flowers in Australia nationwide. Safely and securely order flowers online, and send flowers to Australia with our quality and established network of professional Australia florists and flower shops. We hand-pick our florists in Australia ourselves to guarantee our customers a quality and timely flower delivery service. We provide fresh flowers online and locally suitable to all tastes and budgets. This way, we ensure that all flower deliveries in Australia, no matter what the occasion is, is up to the standard that we pride ourselves on.

Send Flowers to Australia

Ordering online flowers to Australia has never been easier! A combination of professional florists and fresh quality Australia flowers provided daily make it possible for us to guarantee a fast flower delivery service when you place a floral order through Mondial Flowers. We deliver flowers in Australia from anywhere in the world! Even if you send us a flower order to another country, we are able to deliver it through a network of local florists in the country of delivery. That is how we are able to guarantee flower delivery in Australia and international.

Sending flowers to Australia online can be as easy as you want it to be. Browse our website hassle-free, and order your favourite bunch of flowers with no fuss at all. The process to secure your order online is truly simple, and we make it possible to have your order handled through our staff members in just a few steps.

Flowers sent to Australia

If you need inspiration regarding arrangements and bouquets you can send to this beautiful country, try your luck with these beautiful products that are available for delivery:

  • Tasteful Bouquet - This bouquet of pink roses and white lilies is gorgeous for any sweet celebration.
  • Spectacle Bouquet - Colourful, with amazing vibrant flowers! Ideal for a celebration of any kind.
  • Yellow Fun Bouquet - Need something to cheer someone up? A bouquet of yellow flowers will do it!
  • Beauty Arrangement - Lovingly arranged by a local florist, this arrangement certainly lives up to its name.

For a full range of flower bouquets to Australia, there is more than one might need for any occasion. If you still cannot find something that you like, why not drop us an email so that we can assist you?

Flower Shops in Australia

We have successfully managed to create a reputable worldwide florist network after decades of hard work and experience. We can now safely guarantee a highly efficient network of flower shops in Australia. Mondial Flowers has one of the world's largest floral networks in Australia, and our online flower shop can also cater for international flower delivery orders. That is why the best way to send flowers to Australia is to rely on Mondial Flowers and our experienced and professional florist network!

Australia Flowers Everyday

Mondial Flowers has various flowers to send to Australia, which will be hand arranged by local florists. Flower bouquets and arrangements are designed by florists who love to bring fresh flowers to your loved one's home. If it's a birthday, anniversary, saying thank you, congratulations, get well, sympathy, new baby, or love and romance, make sure you send flowers online to Australia. This way you will benefit from local fresh flower delivery without having to visit a local flower shop! Fresh flowers are provided daily by our member florists. There is always a large flower selection.

Next Day Flower Delivery in Australia

Mondial Flowers has a European-based customer service team, and therefore we are not able to ensure same day delivery in Australia due to the time difference. However, you can order next day flower delivery to Australia! The deadline is 18:00 CET to have flowers delivered the following day. There are also certain locations in the country which are not covered by a local florist, and therefore flowers will need to be delivered by a courier service. In this case, we would need to receive the order 2 days in advance. Please feel free to place an enquiry beforehand by email so that we can check for coverage with our partners. But rest assured that for major cities, such as for flower delivery in Sydney or flower delivery in Melbourne, we can guarantee fast, next day delivery of flowers!

Online Australia Flower Shop

If you're looking to brighten someone's day, our online Australia flower shop can help deliver your hugs and kisses in the form of fresh flower bouquets and arrangements! Express your wishes and sentiments with flowers. If you're searching for a floral gift, we provide a range of hand-arranged flowers as well as arrangements and flowers in a basket. Do not hesitate to order flowers from our convenient website, available 24 hours a day 7 days a week, for flower delivery in Australia from Monday to Saturday during office hours.

Australia Florist Online

It is hard to beat the quality service provided by our online Australia florist network! For value floral products and delivery on time, you can trust our website to send flowers to Australia without emerging disappointed with either our customer service or our local flower delivery service. We are a leading and competitive online florist for flowers delivered in Australia on time. We can provide next day flower delivery and in advance.

Local Florists in Australia

Our highly reputable Australia florists are located in city-centres all around the country, in major cities and towns. Mondial Flowers is proud to be your one-stop flower shop, acting as your floral link to local florists in Australia! Our florist network operates efficiently and can also guarantee flowers delivered the next day, anywhere in the world. These florists, who form part of our worldwide network, have been delivering flowers in Australia for absolutely years! They know exactly what it takes to surprise your loved ones and make them happy, depending on the particular occasion you are sending flowers for.

Trust our Mondial Flowers Australia service, and you will not be disappointed!

Birthday Flower Delivery in Australia

Do you know someone who is celebrating their birthday in Australia? Do you need to send them a bunch of flowers since you won't be there in person? Then let us surprise the recipient with our stunning birthday flower delivery in Australia through Mondial Flowers. Our selection of birthday flowers adds just the perfect touch you need to that celebration. With Mondial Flowers, you can send birthday flowers to Australia from anywhere in the world. Simply take a look at our online birthday collection, choose the flowers to send, and place your order securely. After we receive your order, our florists will design the bouquet and deliver it to the birthday boy or girl. 

Not sure which birthday flowers to send to Australia? Here are a few suggestions made by Mondial Flowers to help you make the right choice:

  • Birthday Bonanza: This specially curated birthday bouquet and balloon is delivered especially for Australia. If you need a balloon and bouquet combo to send on someone's birthday, our Birthday Bonanza is the ideal gift.
  • Roses Splash: We have a multicoloured bouquet of roses you can send for a variety of occasions. It's absolutely perfect for a birthday celebration!
  • Vibrant Harmony: Our Vibrant Harmony arrangement lives up to its name. It's a combination of orange, red and yellow flowers that just work wonderfully together.

Christmas Flowers to Australia

Australia Christmas flower delivery service provided - Browse Poinsettias, Christmas Centrepieces and lovely Christmas Bouquets for the festive season. Send flowers for Christmas in Australia! You can surprise your friends and family with stunning arrangements that are suitable for the holidays. Wherever you are in the world, rest assured that you can send Christmas flowers to Australia with Mondial Flowers.

Valentine's Day Flowers to Australia

For a red rose bouquet this Valentine's Day, browse our website and order roses with Mondial Flowers Australia. Our service goes beyond red roses, even though these are the most popular floral gift for 14th February. We have exceptional romantic bouquets made with an assortment of fresh flowers, such as carnations, gerberas and lilies.

Mother's Day Flowers in Australia

When you need to send flowers for Mother's Day in Australia, the best thing to do is order in advance. First, you will need to choose a bouquet from our stunning selection, and then proceed with placing your order online. Our bouquets are made by hand and delivered by the nearest local florist to your mum's address.

Send Flowers to Australia from USA

Sending flowers to Australia from the USA is now a hassle-free endeavor, thanks to Mondial Flowers. Our service enables you to send beautiful blooms across the continents. With our easy-to-use online website, you can browse a stunning selection of bouquets and arrangements perfect for any occasion. Our selection caters to various tastes and preferences. Our network of skilled florists ensures that your chosen flowers are handcrafted with precision and delivered to your recipient's doorstep, creating a memorable and heartfelt gesture, despite the miles that separate you. Trust Mondial Flowers to facilitate your floral connections from the USA to Australia.

Send Flowers to Australia from UK

Sending flowers from the UK to Australia has never been easier than with our specialized international flower delivery service, right here at Mondial Flowers. We provide a delightful experience for sending flowers from the UK to Australia, ensuring your thoughtful gesture is transformed into a beautiful floral reality. Our dedicated team takes pride in providing the best way to send flowers to Australia from the UK, offering a selection of exquisite bouquets and arrangements. Whatever reason for sending flowers to your loved ones, our flower delivery to Australia from the UK guarantees a timely and stunning presentation. Discover the ease and elegance of how to send flowers to Australia from the UK with Mondial Flowers, where your sentiments know no borders. Trust us to deliver the freshest, most vibrant flowers, turning miles into meaningful moments with our efficient and reliable service.

Send Flowers to Australia from Canada

Calling any Canadians who wish to brighten someone's day Down Under! Sending flowers to Australia from Canada is easier than you think with Mondial Flowers, despite being miles away. We have a professional florist network in all countries whom we partner with, and so having high quality fresh flowers delivered to your recipient's doorstep is not difficult at all. We recommend browsing our online categories and occasions to find a bouquet or arrangement to send. With Mondial Flowers, sending your heartfelt Canadian wishes to Australia is only a few clicks away!

Send Flowers to Australia from Germany

Sending flowers to Australia from Germany is a wonderful way to bridge the distance across continents, but it's essential to be mindful of some cultural nuances and logistical considerations. 

While both cultures appreciate the beauty of flowers, there can be differences in preferred styles and occasions. For instance, Australians tend to lean towards choosing native blooms or vibrant arrangements that reflect their sunny climate. If you are located in Germany, on the other hand you might lean more towards traditional, elegant bouquets. 

Furthermore, understanding the significant time difference between Germany and Australia is crucial. It's important to plan ahead to ensure your floral gift arrives on time for a special occasion. Ordering through Mondial Flowers simplifies this process, allowing you to choose from a selection of arrangements and then choosing the next available delivery date for Australia. We rely on our network of Australian florists to deliver your flowers, and so we guarantee next day delivery, no matter the time difference.

Can I Order Flowers Online for Australia?

It is very easy to place an order online through Mondial Flowers when you need to send flowers to Australia. We are a leading online florist network, which means that we make sure deliveries are executed from the nearest flower shops to the recipient's address. The local florist in your loved one's area will prepare the bouquet and deliver it by hand to their doorstep! The best thing about this service is that you can order it online from the comfort of your home!

How Can I Send Flowers to Someone in Australia?

If you're wondering how to send flowers to Australia, the best thing to do is browse our website to find a floral product that you would like to send. After you have made your choice, you can select the desired delivery date and continue to the checkout stage of the order. Here you will be able to fill in both billing and delivery details, such as recipient name, address and phone number. Rest assured this information will remain confidential and will only be used for the purposes of delivering flowers to your loved ones. The florist in Australia will require any additional details to complete delivery of your order, such as the nearest landmark if applicable, and also date and time of the funeral should the order be for funeral flowers in Australia.

In short, you can be anywhere in the world and send flowers to someone living in Australia, no matter what the occasion is.

What is the Best Way to Send Flowers to Australia?

The best way to send flowers to Australia to someone who means a lot to you is by finding an online florist website, such as Mondial Flowers, and placing your order online. This way, you can be anywhere in the world and flowers will be delivered by a local florist in Australia. We guarantee flowers delivered by hand from a local flower shop, and not shipped from one place to another. If you're looking for a company who delivers flowers to Australia, then Mondial Flowers is your answer!

Can I Order Flowers to be Delivered in Australia?

Yes, with Mondial Flowers all you have to do is place an order online through our website. This way, we will receive your order and have it delivered by a local Australian florist from our reputable network. Simply choose the bouquet to send and then fill in the required details to be able to proceed with secure payment and online ordering. To have flowers delivered in Australia is just so easy when you have an online flower shop at your fingertips!

How do I send flowers to an Australian address?

In order to send flowers to the recipient's address in Australia, all you have to do is get to the online order form on our website. This is found at the checkout stage, so you have to choose the flowers first and proceed to the checkout. On this page, you will be able to fill in all the order details, which include both your own (billing) information, as well as the recipient's (delivery) information. Make sure you input the recipient's correct Australian address in the fields required.

How Can I Send Funeral Flowers to Australia?

It's important to send flowers to Australia for funerals and to express your condolences. We have a selection of sympathy bouquets to send to the family's home, as well as funeral arrangements that are appropriate to send directly to the ceremony. In order to send funeral flowers to Australia, proceed with the order as you normally would, and make sure that in the Instructions on the order form you provide us with all the funeral details that the florist will need. Please make sure that you indicate the name of the deceased as well as the date, time and location of the funeral.

How Much Does it Cost to Send Flowers to Australia?

The delivery charge to send flowers to Australia is a standard charge and is applicable for any order no matter what town, city or suburb you are sending flowers to. The delivery charge is added to the checkout stage and you will be able to view it in the currency you have chosen. So if you are sending flowers to Australia from UK or anywhere else in the world, you can pay online in your currency. We don't just provide our customers with the best way to send flowers to Australia, but also incredible prices at highly competitive rates. Rest assured you will get quality for what you pay here!

How long does it take to send flowers to Australia?

The time it takes for flowers to be delivered to your loved ones in Australia depends on the date and time you are placing your order online. We offer next day flower delivery to Australia, and the cut-off for this service is 18:00 CET the day before. So for instance, if you wish to have flowers delivered tomorrow, then you will need to place your order latest by 18:00 CET today. The next available delivery date will be clearly shown in the calendar when you select the delivery date on the product page. Whilst we cannot deliver on the same day due to the time difference between our office and our head office in Australia, we do our best to offer the speediest flower delivery service possible through next day delivery.

What flowers are native to Australia?

Thanks to Australia's diverse habitats, from the coast to the desert, one can find a huge array of native blooms, most of which are endemic to Australia. Before you choose to send native flowers to Australia, find out more about the most popular native species:

  • Waratah - Iconic for its large, red flower heads that grow particularly in New South Wales.
  • Kangaroo Paw - Recognizable for the paw-shaped flowers that lend this native beauty its name. They are available in various vibrant shades.
  • Banksia - A tough and hardy native bloom, known for its unmistakable flower spikes.
  • Wattle - This is Australia's national floral emblem, with fluffy golden blooms.

These are only a few examples of the best native blooms that Australia has to offer, each with their own appeal.

Can I send native flowers to Australia?

Explore our selection of native bouquets and arrangements, designed to capture the essence of Australia's natural beauty. These unique arrangements contain various textures and colours, from the vibrant shades of waratah, to the elegance of the protea, you will find native blooms in our new collection. Our Aussie Embrace bouquet celebrates the diversity of Australian landscapes, from the outback to a city's botanical garden. For a surprising gesture, you can send our Mum's Surprise bouquet, designed especially for mums, with "mums"! A mix of chrysanthemums and native blooms adorn this excellent bouquet. For an elegant basket arrangement of native blooms, look no further than our Exotic Basket or our Native Dream. They are both compositions that will make your loved ones beam with joy, no matter what the occasion is. Rest assured that any native bouquet or arrangement you choose from Mondial Flowers will be delivered by hand by a local florist.

Can I Send Flowers Internationally?

Of course, Mondial Flowers is an international online flower shop with a network of florists worldwide! Not only do we offer international flower delivery to Australia, but also from anywhere in the world to many countries abroad. So if you need flower delivery in the USA, we are here for you, and we will get a local florist from our network to hand-deliver flowers to your loved one's doorstep. Likewise, if you need to send flowers to New Zealand or any other country where we have florists in, we are here to serve you!