Flowers Delivered By Hand Anywhere Worldwide!

Frequently Asked Questions (FAQs) - Mondial Flowers

Get answers to any questions you may have about our service. If you cannot find the question and answer you’re looking for below, please feel free to contact us and we will answer your query as soon as possible.

  • What are the differences between the Regular, Preferred, and Deluxe options?

    The Regular size is closest to the image on our website. More flowers, fillers and/or foliage will be delivered by the florist if the Preferred or Deluxe sizes are ordered. Florists will always deliver to the value that has been ordered.
  • Why is the recipient’s local phone number required when placing an order?

    The recipient’s local phone number is required as our florists may sometimes call the recipient in advance before the delivery takes place. This will ensure that the flowers will be delivered to the intended recipient securely. Your order may be delayed if you do not provide the recipient’s contact number in the order form.
  • Can I place an order by phone?

    Our staff at Mondial Flowers are only able to accept online orders done through our website. You will need to fill in all the order and delivery details on the order form when you proceed to checkout, and you will be able to pay for your order securely using your credit/debit card or PayPal.
  • Can flowers be delivered to a PO Box?

    Our florists cannot deliver to PO Boxes. We will need a complete physical address where the florist can hand-deliver the flowers.
  • How can I place an order from your website?

    Start by choosing the delivery country and the currency you wish to pay in. Browse our website and find the product you wish to send to your loved one. Choose the size, the delivery date and any optional add-ons, then proceed to checkout. Fill in the order form (make sure you fill in all fields marked as required), choose the payment method and proceed to the payment page. After payment is successful, you will be redirected to an order complete page on our website and you will receive an email with a copy of the order receipt.
  • How can I include funeral details in the order form?

    Please provide all the necessary funeral details in the Instructions box on the order form. If the order is going to a funeral home, crematorium or church, please write the name of the deceased in the recipient name and surname fields. The funeral date and time should be provided in the Instructions box.
  • How can I pay for the flowers?

    In order to complete your order after you have filled in all the order details in the order form, you will need to choose one of the payment methods available and then you will be redirected to a secure payment page where you will fill in your payment details to complete your purchase. The payment methods available to choose from are Visa, Mastercard, American Express or PayPal. We do not accept any other forms of payment.
  • Is the vase included with the flowers?

    Unless stated otherwise in the product description, the vase is not included with the flowers. If a vase is required, this must be ordered separately as an add-on. The vase, along with any other optional add-ons, can be selected from the product page.
  • Can I add a vase to my order after I have already paid for the flowers?

    We cannot guarantee that we will be able to add a vase to your order if the order is already processed. If the order is for same day or next day delivery, we do not accept any requests to add any add-ons to the order as there will not be enough time for the florist to add the add-on to the order. If you wish to request a vase or any other add-on to be added, please send us an email and we will send you a payment link. Payments must be received at least 2 working days before the delivery date.
  • What happens if I don’t receive an order receipt by email?

    Please check your spam/junk folder. If you still cannot find the order receipt, then it could be that there was a spelling error when inputting your email address, or your email server has blocked incoming emails from info@mondialflowers.com. If this is the case, please contact us by email and we will be happy to confirm your order and forward you a copy of the order receipt.
  • How can I track my order?

    We are unable to offer a tracking service, since all our orders are hand-delivered by a local florist and not by trackable courier or post. Since we have a network of international florists, all local florists personally hand-arrange and deliver the flowers in order to guarantee freshness of flowers upon delivery.
  • Can we communicate directly with the local florist executing the order?

    Since we have a network of worldwide florists, we are unable to provide contacts of the local florist who is executing your order. Should you have any queries regarding your order, please contact us by email and we will investigate the query with our partners in the delivery country.
  • How can I contact your customer service department?

    We can be easily reached by email on info@mondialflowers.com or by filling in the contact form on the Contact Us page. You can also find our Facebook page and contact us on Messenger. We do not have telephone contact, but we are highly responsive by email during our customer service hours.
  • What are your customer service hours?

    Our customer service department is open from 08:00 to 17:00 Monday - Friday and 08:00 to 12:00 on Saturdays. We are closed on Sundays, Christmas Day and New Year’s Day. You can contact us by email at any time you wish and one of our staff members will reply to your query during office hours.
  • I need to cancel my order. How do I do this?

    Cancellation requests when the delivery is no longer needed by the customer are accepted by Mondial Flowers by latest 1 working day before the delivery date during office hours. Cancellation requests are to be sent by email with a clear indication of the order reference and the reason for cancelling. If the request for cancellation is received less than 24 hours before the start of the partner’s working day in the delivery country, we are not able to guarantee the cancellation. For same day orders, we cannot guarantee cancellation of your order, but we will accept requests for cancellation within 30 minutes from order placement. Any cancellation requests received outside the stipulated time-frames above will still be processed and requested to our international partners, but we cannot guarantee any refunds if the order is already prepared by the florist.
  • How can I change the delivery details or the card message?

    If you need to make any changes to your order, such as amendment of the delivery address, phone number or the card message, please contact us by email with your order reference and the changes you wish to make to your order by 1 working day before the delivery date or within 30 minutes from your order placement if the order is for same day delivery. We cannot guarantee that amendments can be made to your order if we receive your requests outside the stipulated time-frames above.
  • I need flowers to be delivered at a specific time. How can I ensure this happens?

    Unfortunately, our florists cannot guarantee any specific delivery times. They can guarantee that the flowers will be delivered on the delivery date requested in the order. Any requests for the florist to deliver at a specific time can be made with us, and we will forward the request to our partners in the delivery country. However, this cannot always be guaranteed as it depends on the workload of the florist. No requests for a specific delivery time will be accepted for Christmas, Mother’s Day and Valentine’s Day orders.
  • What happens if the recipient refuses the flowers delivered?

    As soon as the local florist will inform us that the recipient refused the flowers, we will immediately inform the sender about this matter. However, since the local florist executed the order as requested, we will be unable to issue a refund of the order.
  • What happens if there is no one at home when the delivery is attempted?

    The florist will try and call the recipient to arrange delivery. If the delivery is attempted to the recipient’s address and the recipient is not contactable by phone, the florist will leave a calling card at the delivery address. Refunds cannot be issued if the florist has attempted delivery.
  • My order was not delivered. What happens now?

    If you have checked with the recipient and can confirm that the delivery was not attempted and no contact was made with the recipient by the florist, please send us an email and we will investigate your non-delivery complaint with our partners in the delivery country. If the order was not delivered, we will offer the customer two options; either deliver the flowers as soon as possible, or a refund of the order.
  • How long does it take for a refund to be processed?

    Upon receiving a confirmation from Mondial Flowers that your order has been cancelled and will be refunded, please always allow 3-5 working days for the refund to be processed back to your account, as per bank procedures.
  • My order has been cancelled due to no coverage. What does this mean?

    This means that after we processed the order, it was found out that we do not have a florist who can deliver to the address stated on the order. As soon as our international partners inform us that there is no coverage in the area, we immediately inform the customer and issue a refund. Unfortunately, there is no way for us to know prior to the order being processed when the order needs to be cancelled due to no coverage. Since our network is international and orders are executed by local florists, we do not have a postcode checker on our website.

Canada Flower Delivery - Send Flowers to Canada

Send Flowers to Canada

Looking for a website to send flowers online to Canada?

Place your trust in our professional worldwide florist network. We make sure the flowers delivered are fresh and long-lasting. At Mondial Flowers, customer satisfaction is our top priority. When it comes to sending flowers to Canada, we strive to provide the very best local flowers available at the time of your order.

The florists who form part of our international network are experienced in the work they do. They have been delivering flowers on behalf of our customers for many years.

Whether your flower delivery order is for Canada or anywhere else in the world, trust Mondial Flowers!

Online Flower Shop Canada

We are an online flower shop service right here at Mondial Flowers!

Explore our wide selection of arrangements, bouquets and plants that you can find throughout our website. Having an online flower shop at your fingetips will make your life easier. We are at hand to help you send flowers anywhere worldwide when there's an upcoming occasion.

All you need to do is find a suitable floral gift to send to your loved ones. Afterwards, place your order online for us to process it for delivery!

Flower Delivery in Canada

Whenever you need to deliver flowers in Canada, Mondial Flowers is here to help.

The way our website works is we receive your online order and a staff member will process it to the delivery country in question.

We are a florist network, meaning that your order will ultimately be placed with a local member florist, who forms part of our network. This way, we guarantee local flower delivery in Canada while keeping high quality freshness in mind. In addition, we strive for delivery done on time.

We provide you with same day flower delivery in Canada if you order early enough in the morning. If you miss the deadline for same day deliveries, do not fret! We also offer next day delivery throughout the country. Order flowers online for local delivery.

Local Florists in Canada

Thanks to florist, Mondial Flowers guarantee fresh and beautiful floral arrangements whenever one order flowers online via our website.

Our florists in Canada provide flower delivery service six days a week, from Monday to Saturday. 

We offer coverage in major towns and cities in Canada, as well as other areas. If the location of your recipient is known to be far away from a town, we may not have coverage there. We suggest you enquire beforehand so that we can make sure we can deliver your order.

However, if you need to send flowers to Toronto and other major cities and towns, you can go ahead and place your order. This is because we definitely have florists who can deliver there.

Canada Bouquet Delivery

We have a range of floral gifts you can choose from. The most popular of these are flower bouquets, hand-tied or wrapped by the local florist. Florists can also put the flowers in a vase if you order the vase extra as an add-on.

Browse our Bouquets category on our website for flower bouquet delivery to Canada. Or else, go to the different occasions on our menu and choose a suitable bouquet depending on the occasion.

Order Tulips Online to Canada

As the spring season comes around, florists will have tulips available in their local flower shops.

Tulips are not always available, even when they're in season. You should always place orders for tulips at least a few days in advance. Ideally, send us an enquiry by email to check about tulip availability in the recipient's local area.

Browse our website to find a tulip bouquet that suits your tastes and needs, such as Pink and Purple Tulips to Canada. This bouquet is just perfect for Mother's Day or Easter!

Or you can opt for a mixed colourful tulip bouquet, such as our Mixed Tulips to Canada. It will just add a vibrant touch to a celebratory occasion such as a birthday.

Roses Delivery in Canada

One of the most popular flowers to send for any occasion is the rose. Fresh roses available on Mondial Flowers come in various colours. Red, orange, pink, white and purple roses, not to mention multicoloured bouquets of roses. Order roses online to Canada and have them delivered to your loved ones from a local flower shop!

Send a Plant to Canada

Would you like something different to fresh flowers? You can browse our selection of flowering plants, green plants and mixed plant arrangements in containers and baskets. We have a full variety to choose from. If you are interested in this, you can go ahead and send plants to Canada from Mondial Flowers.

Orchid Delivery in Canada

You can select an orchid plant from our website and have it delivered to your loved ones. We have an Orchid Plant to Canada available to order online, which comes in white colour. There is also a Pink Orchid to Canada which you can send.

Do you wish to send another orchid colour that you can't find on the website? Please contact us with a full address and the requested colour of orchid. That way, we can check whether the local florist in the area has your desired colour available. 

Canada Flowers for Any Occasion

Whatever occasion you require flowers for, our florists aim to provide the perfect flower arrangement. Our skilled and dedicated florists in Canada always work hard to provide a stylish and stunning flower arrangement that will go for your specific occasion.

Our florists have several years of experience in hand-arranging flowers suitable to the occasion. They know which blooms are best for your order. Striving for the best online flower delivery in Canada, Mondial Flowers ensures that your order goes to the very best local florist who can fulfill delivery to the best of their abilities.

Sympathy Flowers to Canada

A common question is: How do I send flowers to a funeral in Canada? The answer is easy - Browse, choose, pay online!

We have funeral sprays, wreaths and other funeral flowers you can choose from, ranging from arrangements and bouquets. When words are not enough, rely on flowers to express your heartfelt sentiments. Express your condolences with a bouquet of sympathy flowers to Canada, hand-delivered by a professional local florist. During this time of need, fresh flowers can offer solace and comfort to the relatives of the dear departed.

Birthday Flowers to Canada

Send a birthday bouquet to someone to make their day truly special! Send birthday flowers to Canada with Mondial Flowers.

Choose a bouquet you like from our online selection. There's a whole variety available online because we believe birthday flowers should reflect the recipient's personality.

In addition, if there is a birthday party being organized, then the flowers should try to complement the party's atmosphere as much as possible.

Not sure what to send? Order a Florist Choice bouquet to Canada and leave it up to the florist to design a colourful bouquet for you!

Send Valentines Flowers to Canada

Show your sweetheart some love on Valentine's Day - have a local florist deliver a stunning bouquet of fresh red roses or other romantic flowers!

Put your mind at rest that our flowers will certainly complement such an occasion. Also, include a romantic message and choose to include a box of chocolates or a teddy bear to make your gift more meaningful.

Flowers and chocolate delivery in Canada is a very popular floral gift combo. You can select chocolates as an add-on on any product page on our website. With our Valentine's Day flower delivery service in Canada, create a magical and romantic atmosphere this upcoming 14th February!

Mother's Day Flowers to Canada

What a beautiful range of flowers available during this time of year! Our florists love to design bouquets made with stunning spring flowers, as well as classic flowers such as roses and lilies. Choose a bouquet for your mum from Mondial Flowers - order Mother's Day flower delivery to Canada from our website. The nearest local florist will have delivery done on time, straight to your mum's doorstep.

Christmas Flowers Canada

Would you like to reconnect with your relatives or friends living in Canada this festive season? Send them a stunning centrepiece or a floral arrangement for such an occasion. Celebrate this Christmas with fresh flowers ordered online from Mondial Flowers!

It's easy to order online through our user-friendly website. With Mondial Flowers, you can proceed to send Christmas flowers to Canada with confidence. There are various types of Christmas flowers to choose from, such as bouquets, plant baskets, and a range of Christmas floral arrangements to Canada. Surprise your loved ones with a heart-warming gift this festive season.

Send Flowers for Canada Day

Are you a Canadian living abroad and feeling patriotic, or do you know someone's who's fully celebrating Canada Day?

Celebrated on July 1st, Canada Day is a nationwide-recognised celebration. It's a day when Canadians honour their heritage and history.

With international flower delivery to Canada, what better way to celebrate this occasion than by sending flowers? A bouquet of flowers captures the essence of this special day and provides a sense of unity and patriotism. Choose a bouquet with red and white flowers to symbolize the Canadian flag, such as our Classic Rose Lily Bouquet.

Can I Order Flowers for Delivery in Canada?

Yes, you can order flowers for delivery in Canada with Mondial Flowers. We offer a wide selection of beautiful floral arrangements to choose from. Our fast and reliable delivery service ensures that your order will arrive on time and in perfect condition.

Thanks to our professional and reliable florists, we strive to provide the best flower delivery in Canada. Whether you're sending flowers to celebrate a special occasion or just to show someone you care, Mondial Flowers makes it easy to brighten their day.

How Can I Send Flowers to Canada?

Wondering how to send flowers to Canada? You will not believe how easy it is to simply visit our website and order a fresh bouquet of flowers!

When you are missing someone or want to send them a bunch of birthday flowers to Canada, the best thing you do is find an online florist and buy flowers through the website. This is our online flower shop where you can order high quality flower gifts easily at competitive prices. We are proud of all the florists in our network and our impeccable online flower delivery Canada service.

Can I Ship Flowers to Canada?

No, we cannot ship flowers from one location to another. We believe that the best way to send flowers to Canada is through a hand-delivered florist service.

Our flowers delivery in Canada is done locally through a member florist. This way, a local florist delivery uses fresh, seasonal flowers which are truly available in flower shops. We do not ship flowers from one country to another.

Can I Order Flowers Online to Canada?

Yes, order flowers online to Canada from our easy to use website.

Are you searching for the best place to order flowers online to Canada? Mondial Flowers is an online flower shop to help you order flowers online for any occasion. We offer a reliable and timely flower delivery service.

How Do I Send Flowers to Someone in Canada?

Sending flowers to someone in Canada is easy with Mondial Flowers! Simply browse our selection of beautiful bouquets and arrangements, and choose the perfect one for your recipient. Then, enter their address during checkout.

We offer fast and reliable delivery to all major cities and towns across Canada. Your loved one can enjoy a stunning bouquet of fresh flowers in no time.

Can I Get Flowers Delivered in Canada from UK?

Yes, you can get flowers delivered in Canada from the UK! Our international delivery service ensures that your order will arrive on time and in perfect condition. It really doesn't matter where in the world you're sending it from.

With our wide selection of beautiful floral arrangements, you can choose the perfect bouquet to show someone you care. You won't believe how easy sending flowers to Canada from England is!

Can I Send Flowers to Canada from UK?

You can send flowers to Canada from UK or anywhere you are located in the world. Delivery will always be done by a local florist, but you can pay through Mondial Flowers in the currency of your choice.

Can I Send Flowers to Canada from USA?

We guarantee easy ordering and fast delivery of flowers, no matter where you are ordering from. You can simply order online from Mondial Flowers to send flowers to Canada from USA. Surprise your loved ones easily with our accessible website.

Flower delivery to Canada from USA doesn't mean flowers shipped from one country to another. It simply means you can order from the USA and have delivery done by a local florist in Canada!

Can I Send Flowers to Canada from Ireland?

Sending flowers to Canada from Ireland is not only possible, but really easy with Mondial Flowers. Local florists deliver flowers by hand. You can send flowers from Ireland to Canada at your perusal.

Can I Send Flowers to Canada from Australia?

Yes, you can send flowers across the world. You might be located miles away, but you can order with us to send flowers to Canada from Australia easily!

Can I Send Flowers from India to Canada?

Yes, simply make sure you choose Canada as the delivery country on our website. We will ensure that delivery is processed to our Canadian network. Are you situated in India and would like to send flowers to Canada? Mondial Flowers makes this possible for you.

Need to know how to send flowers to Canada from India? It's really easy and simple:

  1. Choose the bouquet of flowers.
  2. Continue to checkout and fill out the biling and delivery details.
  3. Pay securely online.

Can I Send Flowers to England from Canada?

If you are in Canada and would like to send flowers to England, make sure you choose United Kingdom as the delivery country. This will display prices that are specific to the UK market. It will also allow you to complete your order successfully for delivery in the UK.

Can I Send Flowers Within Canada?

Yes, you can order flowers online through Mondial Flowers if you are located in Canada and want to send flowers to another Canadian address. Our company is based internationally, which means that you can also be in the same country as your recipient and send them a bunch of flowers with us.

Can I Order Same Day Flower Delivery to Canada?

Yes, same day flower delivery in Canada is available from Monday to Friday.

Order online and make sure you choose today's delivery date. The deadline to have flowers delivered on the same day of your order in Canada is 13:00 CET. 

On the other hand, there is no deadline for next day flower delivery in Canada! Order flowers at any time and choose tomorrow's delivery date, assuming it's from Monday to Saturday.